Return Item

To return an item, please use one of the following two methods:

Call us:
Please have the product and invoice on hand before calling us Toll Free at 
1-877-750-0971. Our business hours of operation are 9am-5pm EST, Monday-Saturday.
 
Email us:
Send an email to
returns@hardtofinditems.com and include the following:
 
- Order number 
- Product SKU(s) 
- Quantity
- Reason for returning item

After reviewing your return request, we will send you a return authorization number along with the procedure to return your item.

Return policy:

- No returns 45 days after the purchase date
- Any unused/unopened products may be returned for a full refund less shipping and handling
- All refunds will be issued to the original credit card
 
 
Exchange policy
 
- No exchanges 45 days after the purchase date
- Any unused/unopened products may be exchanged for a different size, color, etc.
- Customer must pay all shipping charges for exchanges
 
 
Defective items
 
- In the rare occasion that you receive a defective item, please give us a call at 1-877-750-0971.  We take care of defective items on a case by case situation to provide you with the quickest and easiest way to receive a replacement.  No extra fees will be levied.
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