Return Item

Returns are no problem at all and we are here to help you with this process. Any questions or concerns, please feel free to reach out to us by phone or email at


If you would like to return the item for a refund, please follow these steps...

1) Make a copy of your order and include that copy inside with your return

2) Retape the box and scratch out (or remove) any old shipping labels

3) Return to us with the shipping address of your choice. We recommend USPS for lightweight packages of only 1-3 pounds. Our return address is as follows:

Hard to Find Items

600 Washington Rd

Pittsburgh, PA 15228


If you would like to exchange for a different item...

1)  Please call us at 1-877-750-0971 or write to us at  Let us know your order number and what you would like ot exhcange for.

2) We will respond with the best way to take care of the exchange.  Each situation is a little bit different here, so we treat each case differently.


If your order was incorrectly shipped, or received damaged...

1) We are so sorry for the inconvenience. Please call or email us with the details and we will work with you to determine the best and most simple solution to resolve the matter quickly! We can be reached by phone at 1-877-750-0971 or by email at

FREE Shipping on Orders over $69. No Exclusions!